Returns & Exchanges
Pajar offers a seamless return and exchange process for all unworn and unwashed items within 30 days of the delivery date. We are committed to ensuring your complete satisfaction with our premium footwear and outerwear collections.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside the box.
Attach the Label
Download and print the prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing